Updated: January 12, 2026
IMPORTANT: PLEASE READ - USE MEANS ACCEPTANCE!
Welcome, and thank you for your interest in our mobile game software and media dedicated to that software ("Services"). By installing, using, or accessing our Services you signify that you have read, understood and agree to be bound by this End User License Agreement and any additional terms and conditions, notices and disclaimers displayed in the Services (collectively, the “EULA”), and have also read, understood, and agree to be bound by the Services’ Privacy Policy (“Privacy Policy”), whether or not you are a registered user of the Services. In this EULA, "DeNA", "us", "we", or "our" means DeNA Co., Ltd. and its subsidiaries. This EULA applies to all visitors, users, and others who access the Services. All references to “you” or “your,” as applicable, mean the person who accesses or uses the Service in any manner, and each of your heirs, assigns, and successors. If you don’t agree with the EULA, please do not use the Services.
Please review and refer to the Privacy Policy to understand the Services’ collection, use, transmission and disclosure of your personal information provided by or collected from you and the choices you have when you use the Services.
Some exceptions to the EULA may apply based on your country of residence. Any such exceptions are stated in the country-specific sections below.
If you breach the terms of this EULA, we may take action against you, including but not limited to terminating your account or access to the Services. You acknowledge that DeNA has no obligation to, and will not, reimburse or refund you for Services lost due to involuntary suspension or termination of your account.
If you are a resident of Taiwan, you may rescind this EULA without stating the reasons nor bearing any expenses or costs by sending a notification to DeNA within 7 days after the date of registration with the Services.
You must be at least 18 years old to access our Services. By agreeing to this EULA, you represent and warrant to us that you are at least 18 years old. By accessing our Services, you are agreeing that you will comply with the terms and conditions of this EULA. If you are under the age of 18 or under the age of legal majority where you access our Services (“minor”), you may not use the Services.
You represent that you own or control the device you use to access our Services (“your Device"), and understand that airtime, data, messaging, and other charges from the telecommunication service provider of your Device may apply. It is your responsibility to determine what costs apply, and to pay those costs. In addition, it is your responsibility to determine whether your Device is compatible with our Services.
DeNA does not make any representations, warranties, or guarantees that our Services will be compatible with, or accessible by, your Device.
(a) Grant. Subject to your compliance with this EULA, DeNA grants you a limited, non-exclusive, non-transferable, non-sublicenseable license to download and install a copy of the Services on a mobile device and to run such copy of the Services solely for your own personal, non-commercial purposes. Except as expressly permitted in this EULA or under applicable law, you may not: (a) copy, modify, or create derivative works based on the Services; (b) distribute, transfer, sublicense, lease, lend, or rent the Services to any third party; (c) reverse engineer, decompile, or disassemble the Services; or (d) make the functionality of the Services available to multiple users through any means. DeNA reserves all rights in and to the Services not expressly granted to you under this EULA.
With the exception of third-party materials as addressed below, all content of our Services, including text, photographs, images, graphics, designs, trademarks, audio, video, games, applications, items, software and files (“DeNA Content”) is proprietary to DeNA and its licensors. DeNA hereby grants you a limited, non-exclusive, non-transferrable, non-sublicensable, and revocable license to run, reproduce and display DeNA Content on your Device solely for your personal and non-commercial use.
Except as permitted by this EULA, you may not copy, modify, translate, distribute, transmit, publish, republish, perform, display, post, download, upload, frame, make available, lend, hire, communicate to the public, adapt, or sell any DeNA Content. Any unauthorized use of DeNA Content may violate our copyright, trademark, patent, trade secret, or other applicable rights and will result in the termination of this license. Except only as expressly set forth in this EULA, this EULA does not grant to you any license to any intellectual property rights or other proprietary rights.
(b) Compliance with Third-Party Terms. This grant of license is conditional on your compliance with the terms and conditions of use of third parties as may be applicable to your use of our Services, including the terms and conditions of any mobile application storefront/marketplaces of our Services.
(c) No Sale. You agree that our Services and any DeNA Content are at all times licensed and not sold.
(a) Links to Content. Our Services may contain links to third-party websites, and content (including without limitation text, photographs, images, graphics, designs, audio, video, games, applications, software, and files) owned by, or originating from, third parties. DeNA is not responsible for the accuracy, appropriateness, or completeness of, or the opinions expressed, or views espoused on or in, such websites or content, and DeNA does not necessarily monitor or investigate such websites or content or verify the accuracy, appropriateness, or completeness of such websites or content. DeNA's inclusion of any linked website or third-party content in connection with our Services does not imply approval or endorsement of such website or content by DeNA. If you follow a link to a third-party website or content, or otherwise access or use such a website or content, you do so solely at your own risk, and the Privacy Policy and other policies and practices do not apply to any information gathered by such third party.
(b) Advertising. DeNA takes no responsibility for third-party advertisements or third-party applications that are posted on or through our Services or goods or services provided or promoted by any third party through third-party advertisements through our Services, nor does it take any responsibility for goods or services provided by its advertisers. DeNA is not responsible for the conduct, whether online or offline, of any user of the Services. Reference to any products, services, content, or other information, whether by trade name, trade mark, service mark, manufacturer, supplier, or otherwise does not constitute or imply sponsorship, endorsement, or recommendation by DeNA.
(a) General. You may use our Services solely for your personal and non-commercial use.
You represent, warrant, and agree that:
In addition to the above, you agree not to do any of the following in connection with our Services:
(b) Not Restricted Country/Party. You represent and warrant that (i) you are not located in a country that is subject to a U.S. or Canadian government embargo, or that has been designated by the U.S. or Canadian government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. or Canadian list of prohibited or restricted parties
(c) Legal Action by DeNA. DeNA reserves the right to investigate and take legal action against violators of this EULA, or any other app, game or site-specific terms of use as appropriate.
(d) Notification of Prohibited Acts. If you believe any of the foregoing prohibited acts are taking place, please notify us promptly at 221b-support@dena.com.
(a) Right to Terminate. DeNA reserves the right, in its sole discretion, to deny, restrict, suspend, discontinue, or terminate access to our Services or anyportion thereof at any time with or without prior notice or explanation, for any or no reason, and without liability, including where DeNA determines or believes, in its sole discretion, that you have violated this EULA or to protect DeNA, third parties, our Services, or users of the Services from perceived harm. You acknowledge that DeNA has no obligation to, and will not, reimburse or refund you for Services lost due to involuntary suspension or termination of your access to the Services. Furthermore, you agree and acknowledge that DeNA has the right to report users to law enforcement authorities where necessary.
(b) Right to Monitor. You acknowledge that DeNA has no obligation to monitor or record your access to or use of our Services but agree that we have the right to do so for the purpose of operating our Services, to ensure your compliance with this EULA, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body.
(c) Upon termination of any Services or your account, the following provisions of this EULA will survive: Sections 2, 3, 4, 6, 8, 9, 10 11, and 13 and this sentence on termination.
(d) If your access to the Services has been terminated, for whatever reason, including accidental deletion of the mobile application by the user, your data cannot be revived and all information, material and other content associated with it shall be unrecoverable.
The privacy of the users of the Services is important to DeNA. Our Privacy Policy, which is incorporated into this EULA by reference, is available here.
YOU EXPRESSLY AGREE THAT THE USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES, INCLUDING ANY CONTENT PROVIDED THROUGH OUR SERVICES, IS PROVIDED ON AN "AS IS" BASIS AND DeNA HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT. FURTHERMORE, DeNA HEREBY EXPRESSLY DISCLAIM ANY LOSS OR DAMAGE CAUSED AS A RESULT OF VIRUSES, BUGS OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL ARISING FROM A USER'S USE OF THE SERVICES, AND USERS ARE RESPONSIBLE FOR USING THEIR OWN VIRUS PROTECTION SOFTWARE.
DeNA MAKES NO WARRANTY THAT OUR SERVICES OR WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. DeNA MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, LICENSES, OR CONTENT PURCHASED OR OBTAINED THROUGH OUR SERVICES OR OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH OUR SERVICES
TO THE EXTENT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSIONS AND DISCLAIMERS OF WARRANTIES AS SET FORTH ABOVE, SOME OR ALL OF THE ABOVE EXCLUSIONS AND DISCLAIMERS MAY NOT APPLY TO YOU, IN WHICH CASE ALL WARRANTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. YOU ACKNOWLEDGE THAT THE DISCLAIMERS AND EXCLUSIONS CONTAINED HEREIN WILL SURVIVE ANY TERMINATION OR EXPIRATION OF YOUR ACCESS TO OR USE OF OUR SERVICES.
IN NO EVENT WILL DeNA AND ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, MANAGERS, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS OR LOSS OF DATA, ARISING OUT OF OR RESULTING FROM YOUR USE OF ANY OF OUR PRODUCTS OR SERVICES, EVEN IF DeNA IS AWARE OF OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY SET FORTH HEREIN, DeNA'S AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO ONE HUNDRED DOLLARS (100 US DOLLARS). TO THE EXTENT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSIONS AND LIMITATIONS OF DAMAGES AS SET FORTH ABOVE, SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU, IN WHICH CASE DeNA'S LIABILITY TO YOU WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THE LIMITATIONS AND EXCLUSIONS SET FORTH HEREIN WILL SURVIVE ANY TERMINATION OR EXPIRATION OF YOUR ACCESS TO OR USE OF ANY OF OUR PRODUCTS OR SERVICES.
(a) With Third Parties. You are solely responsible for your interactions with third parties.
(b) Governing Law. You agree that the laws of Japan, excluding its conflicts of law rules, will govern this EULA and any dispute between you and DeNA.
(c) Jurisdiction and Venue. You and DeNA agree to submit to the exclusive jurisdiction of, and venue in, the Tokyo District Court in Japan with respect to any dispute between you and DeNA. You hereby waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to this choice of jurisdiction and venue. This choice of jurisdiction and venue does not prevent either you or DeNA from seeking injunctive relief for any violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction.
(d) If you are a resident in a country in which this clause is prohibited by local law, this section does not apply to you, and does not deprive you of the protection of the mandatory provisions of such applicable laws in your country.
You agree to indemnify and hold harmless DeNA, its affiliates, and their directors, managers, officers, members, employees, agents, successors, and assigns from and against any and all losses, claims, liabilities, damages, demands, costs and expenses (including reasonable attorneys' fees and costs of investigation), arising out of, or related to, (i) your use of our Services; (ii) your breach of this EULA or our Privacy Policy; and (iii) your violation of any law or regulation or of any third-party rights, including any third-party intellectual property rights. The obligations set forth in this section will survive any termination or expiration of this EULA, our Privacy Policy, or your use of our Services.
Please check this EULA periodically for changes. Revisions will be effective immediately except that, for existing users, material revisions will be effective 30 days after posting or notice to you of the revisions unless otherwise stated. If a change to this EULA materially modifies your rights or obligations, we may require that you accept the modified Terms in order to continue to use the Services. If you do not agree to the modified EULA, you should discontinue your use of the Services. Except as expressly permitted in this Section 14, this EULA may be amended only by a written agreement signed by authorized representatives of the parties to this EULA.
You accept this EULA by accessing our Services. This EULA constitutes the entire agreement between you and DeNA regarding your use of our Services. If any provision of this EULA is determined to be invalid or unenforceable such provision will be deemed severed from this EULA and the remaining provisions of this EULA will not be affected thereby and will continue to be binding upon you and enforceable. The failure of DeNA to insist upon strict performance of any of the provisions contained in this EULA will not constitute a waiver of our rights, at law or in equity, or a waiver of any other provisions or subsequent default by you in the performance or compliance with any of the terms and conditions of this EULA. This EULA and the license granted hereunder may not be transferred or assigned by you, and any attempted transfer or assignment will be void and ineffective. DeNA may freely assign this EULA and its rights and obligations hereunder without restriction. We may provide notice to you through our Services or other means accessible to you. By using the Services, you consent to receiving certain electronic communications from us. You agree that any legal notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
Any mobile application storefront/marketplace of our Services, and its subsidiaries, are third-party beneficiaries of this EULA, and will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.
The Services is offered by DeNA Co., Ltd., located at Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6140, Japan. You may contact us by sending correspondence to the address above or by contacting us at 221b-support@dena.com.
© DeNA 2026